Servicing Your Vehicle at an Independent Specialist – Will It Void Your Warranty?

When you purchase a new car, it’s common to assume that you must return to the dealership for all servicing and maintenance — or risk voiding your warranty.

But here's the good news: That’s a myth.

At Auto Union, we want to empower our customers with accurate information, so let’s break down the facts.

Australian Consumer Law Protects Your Right to Choose

Under Australian Consumer Law, you’re not required to service your car at the dealership to maintain your manufacturer’s warranty.

As long as your vehicle is:

• Serviced according to the manufacturer’s specifications, and

• Using quality parts and qualified technicians,

  
  

…your warranty remains valid — even when the work is carried out by an independent workshop like ours.

What Makes Auto Union Different?

We’re not just any independent mechanic. At Auto Union, we specialise in European vehicles, including Audi, Volkswagen, BMW, Mercedes-Benz and more.

Here’s how we make sure your warranty stays intact:

• Logbook Servicing to Manufacturer Specifications

  Every service is performed according to your vehicle’s logbook, using approved methods and schedules.

• Genuine and OEM-Equivalent Parts

  We use high-quality parts that meet or exceed the standards set by the manufacturer.

• Access to Digital Service Schedules (DSS)

  Not all workshops have this. We record your service history online, just like the dealership would.

• Qualified Technicians

  Our team is trained and experienced in working with high-end and European vehicles.

  
  

Why Pay More at the Dealership?

Many dealerships charge 30–40% more for routine servicing, but that doesn’t mean you're getting better service.

At Auto Union, you receive:

• Dealer-level care

• Warranty-safe servicing

• Transparent pricing

• Personalised customer service

  
  

All from a trusted, independent workshop that’s passionate about performance and precision.

Whether you drive an Audi S4, a VW Arteon, or a high-performance RS model — your car deserves the right care without the dealership cost.

Book your next logbook service with Auto Union and experience the difference.